FAQs

Reservations are not required but highly recommended. If you arrive at the heliport without a reservation you may have to wait for an available flight or schedule a flight later in the day. Due to limited availability we would recommend booking at least 3 days in advance. During peak times we would recommend booking further in advance due to high demand.

We would recommend booking earlier in your trip in case we need to reschedule your flight due to weather conditions.

Kids above 2 years can only fly and children are charged full price as due to regulations they need to sit in their own seat.

Any time of day is good to fly depending on the visibility. We usually recommend booking around your schedule because the visibility is unpredictable. Keep in mind that during the winter months the sun sets earlier and can affect the tour.

Any time of day is good to fly depending on the visibility. We usually recommend booking around your schedule because the visibility is unpredictable. Keep in mind that during the winter months the sun sets earlier and can affect the tour.

Our flights are almost always fully booked. The only way to guarantee a private tour is to make a reservation for a Private Flight. This works out cheaper than buying 6 individual tickets.

If there is reduced visibility, then we may still be able to fly. In the case of bad visibility we may need to cancel flights. We will do our best to notify you as soon as we know your flight will be canceled; the weather in Dubai can change quickly so this may be last minute. We will always try to reschedule your flight. If you are unable to reschedule your flight, it is fully refundable if booked through Falcon Heli Tours.

We would like you the customer to get the best experience possible and have the best views therefore if we feel that customers will be disappointed with their tour due to the visibility we will cancel.

If you need to cancel or amend your booking, we require you to contact us on +971 50 919 5154 at least 48 hrs prior your flight.

You can reschedule your flight at no charge if you contact us more than 24 hours in advance of your flight time.

Dubai – Atlantis Hotel helipad on The Palm Jumeirah.
Abu dhabi – AD Cruise Port Abu Dhabi.

Yes, for your convenience there is parking right outside the terminal building.

We ask you to check-in 45 minutes prior to your scheduled flight time to ensure that all of our flights depart on time. If you are running late, we may not have you ready for your flight to depart on time and you may miss your flight. We will always do our best to accommodate you on a later flight if available; however we cannot guarantee that you will be able to fly. Please contact us on +971 50 919 5154 as soon as you think you may be late.